The direct impact of the economic downturn due to Covid-19 is mainly perceived by Micro. Small. and Medium Enterprises (MSMEs). This study aims to examine how MSMEs can understand customer needs regarding the provision of social media quality that can improve brand image and brand awareness. https://www.diegojavierfares.com/bargain-Merlin-the-Magical-Wizard-Boys-Costume-special-save/